Lumiwear Safety Privacy Policy

Lumiwear Safety Privacy Policy

Last updated: 11 August 2026  •  Applies to lumiwearsafety.[com] and related enquiry/marketing communications

1. Who we are

Lumiwear Safety(“Lumiwear Safety,” “we,” “us,” or “our”) is operated by [Lumiwear Safety International Pte. Ltd.], a company incorporated in Singapore under UEN 202604746N, with its registered office at 60 Paya Lebar Road #06-28 Paya Lebar Square, 409051, Singapore (“we,” “Lumiwear Safety”). Lumiwear Safety supplies high-visibility and industrial safety workwear internationally, working with manufacturing partners based in China.


This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website (the “Site”), submit an enquiry or quote request, or subscribe to our updates.


Because we actively market to and serve customers in the European Economic Area (EEA) and United Kingdom, we apply the EU General Data Protection Regulation (GDPR) and UK GDPR as our baseline standard for all visitors, in addition to Singapore’s Personal Data Protection Act 2012 (PDPA).

2. Data Protection Officer

Our Data Protection Officer can be contacted on all matters relating to the processing of your personal data and to exercise your rights under applicable law:

  • Name/Role: Leon Khiu | Data Protection Officer

  • Email: dpo@lumiwearsafety.com

3. Personal data we collect

a) Information you provide directly


  • Enquiry and quote request forms: name, company name, job title, business email, phone number, country, and the content of your message

  • Newsletter or marketing sign-up: email address, name, company, and areas of interest

  • Any correspondence you send us by email or otherwise



b) Information collected automatically


  • IP address, device and browser type, pages visited, referral source, and time on Site, via Google Analytics

  • Advertising identifiers and interaction data via Meta (Facebook/Instagram) and LinkedIn advertising tools, used for retargeting and measuring campaign performance

  • Cookies and similar technologies (see Section 6)


We do not process payment card data on the Site. There is currently no online ordering or checkout function.

4. How we use your data

Purpose

Legal basis – GDPR/UK GDPR

Legal basis – Singapore PDPA

Responding to enquiries and quote requests

Legitimate interest; steps taken at your request prior to a contract

Consent (deemed, by you contacting us)

Sending newsletters or marketing you asked for

Consent

Consent

Site analytics (Google Analytics)

Consent (non-essential cookie)

Consent

Retargeting / ad measurement (Meta, LinkedIn)

Consent (non-essential cookie)

Consent

Legal compliance, fraud prevention, enforcing our rights

Legal obligation; legitimate interest

Legal obligation

5. Automated decision-making

We do not use your personal data for any automated decision-making, including profiling, that produces legal or similarly significant effects on you.

6. Cookies

The Site uses the following categories of cookies:


  • Strictly necessary – required for the Site to function; cannot be switched off

  • Analytics – Google Analytics, used to understand Site usage

  • Advertising – Meta Pixel and LinkedIn Insight Tag, used for retargeting and ad performance measurement


Where required by law, including for visitors in the EEA/UK, non-essential cookies (analytics and advertising) are only set after you give consent through our cookie banner. You can withdraw consent at any time via the cookie settings link in the Site footer.

7. Who we share data with


  • Google LLC (Google Analytics)

  • Meta Platforms Ireland Ltd (advertising)

  • LinkedIn Ireland Unlimited Company (advertising)

  • [Email marketing platform provider, e.g. Mailchimp/HubSpot]

  • Our manufacturing partner(s) in China, only where necessary to progress a specific enquiry (e.g. product specification requests)

  • Professional advisers, auditors, regulators, or law enforcement authorities, where required by law


We do not sell personal data.

8. International data transfers

As a Singapore-based company working with a China-based manufacturing partner and serving customers across Europe, the United States, Australia and Southeast Asia, personal data may be transferred between the EEA/UK, Singapore, China, Australia and the United States (where our analytics, advertising, and email marketing providers are based).

For transfers of personal data originating in the EEA/UK to countries without an EU/UK adequacy decision (including Singapore and China), we rely on Standard Contractual Clauses (SCCs) or an equivalent approved safeguard with each recipient.

9. Data retention


  • Enquiry data: retained for 2 years after our last contact with you, or as needed to pursue a business relationship

  • Newsletter data: retained until you unsubscribe

  • Analytics data: retained per Google Analytics’ configured retention period

10. Your rights

If you are in the EEA or UK

You have the right to access, correct, or erase your personal data; restrict or object to processing (including direct marketing); request data portability; withdraw consent at any time; and lodge a complaint with your local supervisory authority (a full list is available at edpb.europa.eu).


If you are in Singapore or elsewhere

You have the right to access and correct your personal data, and to withdraw consent (subject to legal or contractual restrictions), enforceable via Singapore’s Personal Data Protection Commission (PDPC).


To exercise any of these rights, contact [privacy@lumiwearsafety.com].

11. EU representative

Where required under Article 27 GDPR, Lumiwear Safety [has appointed / will appoint] an EU-based representative to act as a point of contact for supervisory authorities and data subjects on GDPR matters: [Name/Firm], [address], [email].

12. Data security

We apply reasonable technical and organisational measures, such as encrypted transmission and access controls, appropriate to the risk involved. No system is completely secure, and we cannot guarantee absolute security.

13. Children’s data

The Site is intended for business use and is not directed at children. We do not knowingly collect personal data from anyone under 16.

14. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date at the top of this page.

15. Contact us

Lumiwear Safety International Pte. Ltd.

60 Paya Lebar Road #06-28 Paya Lebar Square, 409051, Singapore

privacy@lumiwearsafety.com

Manufacturing is complicated.
Reaching us isn’t.
Contact the Lumiwear team anytime.

Manufacturing is complicated.
Reaching us isn’t.
Contact the Lumiwear team anytime.

Lumiwear Safety Logo

© 2026 Lumiwear Safety International Pte Ltd

UEN 202604746N

60 Paya Lebar Road #06-28 Paya Lebar Square, Singapore 409051

Tel: +65 8013 9113

Email: sales@lumiwearsafety.com